73% reported patient safety errors result in patient death¹
65% of patient errors are due to failed provider communication¹
47% of malpractice claims result from ineffective provider communication²

Are You Focused on the Right Things To Reduce Risk and Improve Quality & Safety?

Civility Mutual® Helps You Focus On The Right Things   

Patient Centered Education Focused On Communication.

• Communication is the key to quality outcomes, patient safety, and lower liability risk.
  

Many issues. One Solution.

• Only Civility Mutual combines unique e-learning, assessments, and surveys focused on helping providers  communicate more effectively.  

• Higher patient satisfaction

• Better quality care and outcomes

• Improved clinical communication

• Enhanced patient safety

• Reduced litigation
  

Physician members have the opportunity to earn 13.5 CMEs upon completion of the program.

Join Civility Mutual Today

1. JCAHO Sentinel Event database, June 2006.
2. Data from OHIC. Feb. 19, 2008. Conversation with Darrell Ranum, VP, Risk Management.